One of the most common user support requests is to reset passwords. This process allows you to do it yourself by following a secure and straightforward process.
If you forget your password, click on the “Forgot Your Password?” link on the login page, either on the mobile app or on the website, and follow the steps below:
- Step 1: You will be redirected to a web page where you will be asked to enter the email address which you use on dacadoo.
- Step 2: dacadoo will send you an email, including a link to tap/click on.
- Step 3: You will be redirected to a web page where you can set a new password and confirm it by tapping/clicking on the “Reset Password” button.
You will have to return to the login page and log in with the email address and the new password to access the dacadoo Health Score platform again.
Posted in: Security and Account Creation/Deletion